Privacy request

Request account deletion

Your Novel Signer login is a CoderMana account. Deleting it ends your sign-in everywhere that account works, and it affects your organization membership, any active subscription, and your invoices. Some records have to be kept by law.

How to request deletion

1. Email [email protected] from the address used for your CoderMana account.
2. Use the subject “Novel Signer Account Deletion Request”. Do not include your password, token, DSC PIN, private key, or documents.
3. Support will verify account ownership, then confirm what the deletion covers for your organization, your billing records, and anything the law requires us to keep.
4. After verification, support will confirm completion or explain any data that must be retained and for how long.

What is removed or retained

The verified request covers the identity profile and product data associated with it where deletion is permitted. Authentication sessions are revoked. Financial, tax, fraud-prevention, security, dispute, and audit records may be retained when required by law or legitimate compliance obligations. PDF contents and signing keys are not stored by the mobile transfer service.

Questions may also be escalated to [email protected] or +91 86681 40137. Postal contact: CoderMana Technologies Private Limited, 15/7, Vadamalai Street, Vepery, Chennai – 600 007, India.